Refund Policy
Clear guidelines on refund procedures, timelines, and SEBI compliance for research service subscriptions
Introduction
We prioritize our customers and are dedicated to delivering the highest quality services. It is important for our clients to understand that, as per SEBI guidelines, we cannot provide a return assurance or guarantee on our research calls/recommendations.
Important Notice
Refunds, if applicable, will only be made on a pro-rata basis of the subscription fee, irrespective of the client's outcomes. Once a service is subscribed to and payment is completed, it can be cancelled or refunded only under pro-rata basis.
Refund Process
Client Communication
If a client is dissatisfied for any unforeseen reason, they may reach out to us for guidance and support.
Request Review
We will make every effort to enhance satisfaction and review the refund request on a case-by-case basis.
Approval & Processing
Approved refunds are processed within 7 to 10 working days from the date of approval.
Payment Return
Refunds are credited back to the original payment mode used during the transaction.
SEBI Compliance
All refund policies strictly adhere to SEBI notifications, circulars, and regulations governing research analysts. We operate within the legal framework established by the Securities and Exchange Board of India.
Client Responsibilities
Before making any payment, clients are strongly encouraged to:
Review Services
- Examine all details of our services
- Understand the support we provide
- Review our service limitations
Read Policies
- Familiarize with Terms & Conditions
- Review Privacy Policy
- Understand Refund Policy
Legal Awareness
- Understand SEBI regulations
- Acknowledge pro-rata refund basis
- No claim for trading losses
Important Disclaimer
There is no avenue for claiming trading/investment losses based on the recommendations in the research report. All investments are subject to market risks, and past performance does not guarantee future results.
Refund Conditions
Applicable Refunds
- Pro-rata Basis Only: Refunds calculated based on unused service period
- Processing Time: 7-10 working days from approval date
- Payment Method: Original payment mode only
- SEBI Compliance: Strict adherence to regulatory guidelines
Non-Refundable
- Trading or investment losses incurred
- Services already utilized or accessed
- Administrative or processing fees
- Any statutory charges or taxes
Additional Information
For more detailed information regarding investor rights and complaint procedures, please refer to:
Investor Charter
Complete details of investor rights, responsibilities, and service parameters as per SEBI guidelines.
View Investor Charter →Complaint Table
Monthly and annual complaint disposal trends and resolution statistics.
View Complaint Table →Grievance Redressal
Complete grievance redressal mechanism and escalation procedures.
View Grievance Process →Visit our main website for comprehensive information: https://patilresearch.in
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:
INH000021304
6585
Office Hours: Monday to Friday, 9:00 AM to 6:00 PM IST